Frequently asked questions

How can we help you?

Participation in TROEF Buurtenergie is free of charge. TROEF Buurtenergie is being set up as part of a research project to bring the energy system of the future one step closer. The aim is for more and more houses to become part of the energy system of the future. For this reason, we would like to learn from your experience with TROEF Buurtenergie. During 1.5 years we would like to ask you 5 times about your experiences and wishes.

No, when you participate in TROEF Buurtenergie you do not have to switch energy supplier. With TROEF Buurtenergie we add extra insight into how much locally produced energy you actually use, regardless of the energy contract with your current energy supplier.

No, the settlement of your energy consumption with your energy supplier remains the same.

Yes, you can unsubscribe at any time. You can participate in TROEF Buurtenergie for 1.5 years. Do you want to stop earlier or are you moving? No problem. You can unsubscribe. You are then no longer a participant and your saved points will expire.

No, there are no constructions on the streets works. The energy that is shared in the neighborhood is transported via the current electricity grid. By connecting up-to-date energy data from residents, we can virtually connect the residents to each other.

Before participating, it is important to measure your current energy demand. Do you live in a BAM Zero-op-the-Meter home? Then we can use the energy measurements that are already done in your home. When you register for TROEF Buurtenergie, you must give your approval for the use of this data. The data is processed in accordance with the General Data Protection Regulation. Do you live in another (sustainable) home? Then we will be happy to visit you after your registration to install a gateway. The installation of the gateway takes approximately 15 minutes. The gateway is a box that reads out your smart meter and – if you have solar panels, your inverter. When you register for TROEF Buurtenergie, you must give your approval for the use of this data. The data is processed in accordance with the General Data Protection Regulation.

All data is processed in accordance with the General Data Protection Regulation. In addition, the energy data is anonymised, so that the data in the system cannot be traced directly to you as a person.

Three physical meetings are organized for TROEF Buurtenergie: one kick-off meeting, one meeting halfway through the project and one meeting at the end of the project. In addition, we ask you two more times to complete a number of questions about TROEF Buurtenergie and your energy consumption.

No, you do not need to download an app or install any programs. TROEF Buurtenergie provides you with insights through a web portal. This means that you can open the app through the internet browser of your phone, laptop or computer.

For each TROEF Buurtenergie Project, other local entrepreneurs are involved. Natuurlijk Bloemen and Jumbo Stef Bijlsma are involved in Woerden.

The exact validity is stated on the voucher.

The anonymized data will be used to further investigate the potential of local energy communities as part of the energy system of the future.

A leadership board is included in the TROEF Buurtenergie game. This way you can see how you are doing in your competition. You and your neighbors are shown anonymously on the leadership board. Because of this you cannot see which score belongs to which neighbours. We are working on a functionality where a participant can indicate whether they want to be visible in the leadership board with their own chosen username.

During 1.5 years of TROEF Buurtenergie, the TROEF Buurtenergie service is being further developed. Based on your experience with TROEF Buurtenergie, among other things, we will see whether we can continue to offer you this service for free. If we cannot continue to offer you the service, you as a resident of a Zero-on-the-Meter home will continue to have insight into the current energy performance of your home in the current web portal. Residents of a home without solar panels will receive a free insight into the energy performance of the home for another 7 years.